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Kelowna Hearing Welcomes You

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Free Audiology Services

Honest, To the Point Advice, Information and Advocacy, my Pro Bono contribution

Since 1997, Dr. Markus Hilbert, Au.D., Doctor of Audiology has been delivering high-quality, personalized audiological care in private and public settings, and providing care that is unique and often beyond traditional providers. If you’re a first-time patient, please get in touch to schedule your initial consultation. If you're a patient from another provider, free services also apply to you! Get your devices checked, reprogrammed, retested and hear better!

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Scroll through the complimentary services below.

Free Reprogrammings of your Existing Hearing Aids

Get more out of your current hearing aids, hear better with them, and enjoy them more without spending any money. Reprogram your existing hearing aids for free so you don’t have to buy new ones. Some devices cannot be included such as some Costco aids that are locked and inaccessible, and some aids over 5 years old.

Free Hearing Aid Reprogramming
Second Opinion

Get a Free Second Opinion

Get a second opinion. Whether you were tested and just want another opinion, or hearing aids were recommended and you just want to hear another perspective before you make a decision, his input is free and intended to help you make the best decision.

Additional Free Testing

Get in-depth additional testing that establishes your hearing in noise ability and set realistic expectations and make better product choices including keeping your current hearing aids and using special noise reduction accessories to improve your ability to hear in noisy and difficult listening environments. Learn more at a free consult in-person or virtually.

Additional Free Testing
Free Tinnitus Consults

Free Tinnitus Consult and Treatment Planning

Get help with tinnitus, with a free consult to discuss your tinnitus, develop a treatment plan and help you manage and treat your tinnitus. People are being told nothing can be done and that’s the furthest from the truth.

Free Reprogrammings of your Existing Hearing Aids

Get more out of your current hearing aids, hear better with them, and enjoy them more without spending any money. Reprogram your existing hearing aids for free so you don’t have to buy new ones. Some devices cannot be included such as some Costco aids that are locked and inaccessible, and some aids over 5 years old.

Free Hearing Aid Reprogramming
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Your Personalized Free Audiology Coach

Dr. Markus Hilbert, Au.D., Doctor of Audiology

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Dr. Hilbert, Au.D, provides independent online, telehealth and in-person consults. He is also affiliated with Pardon Me Hearing in Kelowna, for whom he provides clinical services including free, thorough assessments. Pardon Me Hearing the only provider that is independent and charges thousands of dollars less than the competition for the same hearing aids.

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Testimonials

Are you looking to get your hearing checked?
Before you do I hope you read this.
I am now on my third set of hearing aids. The first set did nothing more than amplify the sound. The second pair needed repair and would cost me $600 for one new battery and would not be repairable after 6 months. It was time for new ones.
The price I was quoted was outrageous and unaffordable!
So, I began shopping around. Luckily for me, I found Dr. Hilbert, Au.D., a hearing care clinician that wants people to hear when they walk out their door. I was tested and fitted and have never looked back. I have been hearing sounds that I had forgotten about. Dr. Hilbert, Au.D., Doctor of Audiology is amazing. He explained everything clearly, showed me the test results that were more detailed than I had ever seen before and made a mold to fit my ears. The end of this story is that I can hear, everything, in my car, in restaurants, on the tv for half of the price I was quoted at another hearing clinic. I would encourage and recommend everyone who is having problems to visit this clinic.  You won't be disappointed.

Brenda Jones

My wife Judith and I would like to thank you for the excellent service and care we received from you at your office on Sutherland Avenue in Kelowna, B.C.

We were warmly welcomed and then, Dr. Hilbert, Au.D., Doctor of Audiology, carried out a thorough ‘intake’ with each of us to learn more about our concerns with our hearing. He then carefully explained each step of his Audiology assessment with us so we understood what precisely he was checking. 

In the hearing booth, we heard a range of sounds and living situations ( busy restaurants with plates and cutlery noises in the background and other scenarios where we ‘listened’ to soft spoken voices with very little distracting background noise).

In carrying out this detailed assessment, Dr. Hilbert, Au.D., Doctor of Audiology was able to assess the best hearing aids for our particular circumstances. My wife and I have different hearing aids because we had different hearing needs. It was this careful attention to our individual circumstances that we very much appreciated.

When it was time to pick up our hearing aids, we received a full ‘orientation’ to the new devices including the Bluetooth feature that lets us answer our iPhone calls through the hearing aid. We especially like this feature. Two weeks after receiving our hearing aids we had a follow up appointment to check our ‘lived experience’ day-to-day with the new hearing aids and assess whether any settings needed to be recalibrated.

Thank you again for the excellent care and service. We have already recommended you to relatives and friends!

Very sincerely, 

George & Judith Webster

George Webster

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Contact

1551 Sutherland Avenue, Unit 3
Kelowna BC V1Y 9M9

778-215-4989

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